While I could probably almost fill a book with things I’ve seen and experienced at my local supermarket as a customer, Anna Sam has written one about her eight year stint working as a checkout girl, “Checkout: A Life on the Tills”… which looks like it includes at least one chapter reminding the rest of us that checkout staff are actual, real, people also.
By the end of the day these questions will make you want to commit an act of violence – or scream. The most annoying is, without a doubt, “Are you open?” So you aim to be the best, most polite, and friendliest checkout girl? OK, that’s your right and it’s very admirable (although don’t forget how little you’re paid). But promise me that you will never let anyone address you as if you were your till. You are a human being, not a machine that beeps. It’s not only customers who have rights.
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