If a designer has fully understood a clearly communicated design brief then they should only need to show a client just one design concept.
The decision for how many design concepts to present to the client is one that can only be made by the designer assigned to the project… in the course of the design [...]

What to do about clients who are asking for cut-price design services as a result of “the recession”?
How about SWATCH calling me and asking me to design a watch. They wanted a complete transfer of copyright for a paltry fee. As if that’s going to happen. Google calls me and wants my work for their [...]

Andy Clarke usually sees payment within two days of sending slow paying clients this email message.
To me, late payment is rarely an issue about money and more about a lack of respect. This is particularly true if you are unfortunate to work with people who expect you to respond quickly to service their needs, but [...]

Some useful guidelines to assist web designers in working out when it is time to fire their client/s:
Client wants the best. Once you tell him what the best costs, he asks if you can scale back. You craft a scaled-back proposal, but, without disclosing a budget or even hinting at what might be viable for [...]

LoveLiza will solve all your design problems, whether professional or personal. But first things first, why do designers wear black?
The advantage of designers wearing black at conferences or at any other occasion is that you can easily distinguish between designers and clients. Which can give you a head start if you are looking for new [...]

Josh Catone on saying no. It’s something I’ve said before about our role as web designers, or application developers… we have to tell our clients what they need, rather than what they want.
“The customer is not always right. The truth is you have to sort out who’s right and who’s wrong for your app,” advises [...]

Getting Design Approval: The Single Mockup Theory
Too much choice can be a bad thing, writes Darren Hoyt, who argues presenting clients with one mockup, as opposed to two or three, is a far more efficient method, financially and time wise, of producing effective website solutions.
Never having faced these kinds (or any kind) of design choices [...]

5 sure fire ways to make yourself look like an idiot
How not to build good relationships with your clients… making them a better offer on something you know they’ve already purchased has to be the pick of the crop here:
Talk about rubbing your customer’s noses in it. These days people are aware that offers change [...]

Client Taxonomy: Bruisers, Nodders, and Champions
Client profiling by Jason A. Tselentis at Speak Up.
Clients come in all shapes and sizes. But how do you handle a Bruiser? What do you say to a Know-It-All? And what if a Donald Trump is on the other end of a boardroom table? Which of these tough, brainy, or [...]

Design is in the Details, by Naz Hamid at A List Apart.
Design tip of the day: when it comes to getting interface mockups right, and ready, for presentation to a client, “obsession is healthy” according to Naz:
If I don’t feel right about a navigation or a flash widget that displays photos, I will [...]