There has to be a billion stories telling of bad customer service, and, also I’m sure, the indifference of business owners who can apparently afford to throwaway potential sales – especially at a time like this – floating around.
We were in a tidy, well maintained café enjoying some reasonably nice food when a lady came [...]

When it comes to launching a new business don’t be surprised if your friends, rather than helping out by placing paying orders for your goods or services, offer little more than morale support…
They’ll give you the best wishes and be sincere in doing it, but if only I’d known that when it comes to directly [...]

43 per cent of small business owners seem to be reluctant to go to networking gigs more than two or three times a year, according a survey conducted by the crew at Flying Solo.
Networking can give me that feeling I had as a kid, when I got dragged in front of a distant cousin at [...]

How to organise your paperwork.
We needed to discuss this topic sooner or later, sorry to bring it up now…
Are you struggling to manage the paper in your work day? Learn a super fast way to sort and organise your paperwork with the four Fs – finish it, forward it, file it or flick it. Winning [...]

Write the Script for Your Year like the CEO of a Major Corporation.
Sole traders: think BIG, ok.
A lesson I learned some years ago from a couple of people, including the motivational and sales speaker Brian Tracy, was to see myself not so much as a solo operator or freelancer, working from home as – to [...]

Happy Belli: “Happy Belli is the happy feeling you get when your tummy is full. It’s also our linky heaven.” Though only occasionally updated, Happy Belli is a plate full of delicious art, photography, and illustration.
The lure of the conspiracy theory: Damn! I’m not a New Scientist subscriber, so I can only see the “preview”, [...]